![]() ![]() With the Sync errors card, you won't have to wait to be notified by users to take action. Unreported issues could lead to unwanted problems while they're working on important tasks. Users may not report OneDrive issues to you immediately. Sorting through errors can help you proactively reach out to educate people while resolving common issues and improving user experience. Shows how many devices have sync errors or not. ![]() The Overview tab (the default view) shows a summary of devices that have at least one sync issue, a percentage of the devices in your organization using Known folder move, and the number of devices running on the current version of OneDrive. On the next start of OneDrive, the new setting will be picked up.Īfter you set up the dashboard as described in the previous section, the Global Reader admin role is sufficient to access and view reports. Use the Terminal app to deploy the EnableSyncAdminReports setting onto your local computer.Įnter the following preference key to enable the setting: When you apply the setting, ensure that you target the appropriate domain depending on the edition of the sync app. ![]() plist file name and domain name will be different. The key is the same whether you run the standalone or Mac App Store edition of the sync app. You can also use a script to set the key. In the left navigation menu, select Setup.Ĭonfirm that a Tenant Association Key has been generated in the text field.īefore proceeding, ensure that the OneDrive application has been quit.Ĭreate a.plist file with the key EnableSyncAdminReports. Select Enable preview features to accept the license terms. Go to the Microsoft 365 Apps admin center and sign in as a global admin or Office apps admin.įrom the left navigation menu, select Health > OneDrive Sync. This tab provides how-to steps for enabling sync reports on macOS devices.Įnsure you have the required role and app versions listed in the previous section. Forcing a specific device to report data is unsupported. Devices will appear in the report after this time. When you enable the EnableSyncAdminReports setting on devices, it can take up to three days for reports to be available. To learn more about administrator roles and permissions in Microsoft 365, visit About Admin Roles.ĭevices in your organization should allow connections to. After the feature is enabled by one of these roles, one can also view the dashboard using Global reader or Reports reader access. Global Administrator, Office Apps Administrator or Microsoft 365 Administrator role access is required to enable and set up the dashboard for your organization. OneDrive sync app version 22.230 or later for Windows and macOS. Devices on the Deferred ring aren't eligible for the preview. OneDrive sync apps on the Insiders or Production ring. Requirementsīefore getting started, be sure that you're familiar with the requirements needed to access the dashboard: In this article, you'll learn how to set up and navigate the sync health dashboard to better manage your OneDrive users and increase OneDrive adoption. The dashboard provides you with sync health reports for tracking relevant health issues and advisories, checking the sync status and app version of individual devices, and monitoring Known Folder Move roll out. Proactively keeping OneDrive healthy helps ensure that your organization's information is protected. Use the OneDrive sync health dashboard in the Microsoft 365 Apps Admin Center to get an executive summary of everything happening with OneDrive so that you can resolve common issues quickly and focus on other strategic tasks as an administrator. ![]()
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